สบส. & PDPA compliance
Inspection evidence in a few clicks
Preparing for an inspection shouldn't be an all-nighter. Caleo maps every record to Thailand's elder-care standards, generates documents, evidence and reports in a few clicks, and protects personal data to PDPA by design.
Book a demoWhat's inside
Mapped to สบส.
Every record auto-mapped to the relevant standard criteria.
One-click evidence
Assemble inspection evidence into a pack in a few clicks.
PDPA by design
Consent, data-subject rights and audit logs built to the law.
Access & security
Role-based access, encryption, and in-region data residency.
Walk into an inspection confident — evidence ready, no scramble.
The inspection and PDPA burden on Thai care centers
Whenever a สบส. (Health-Establishment) inspection approaches, many centers stop normal work and spend a week scrambling to gather past records. The common problem is not “it was not done” but “it was done and we cannot find the paperwork” — records scattered across paper, Excel and LINE chats, handwriting no one can read, missing days, or files sitting on different machines.
The other side is PDPA. A center holds a person's most sensitive information — conditions, medications, daily symptoms, ID-card numbers — and the law requires especially strict access control. Keeping it in an Excel file anyone can open is a quiet risk. These two burdens eat an owner's time and peace of mind at once. Read what inspectors look for in PDPA for care homes.
Map records to the standards, then pull evidence in one click
If the back office is solid, an inspection should be no more than showing what already exists. Caleo is designed to map care records to the relevant standard criteria automatically — daily notes, medication history, rotas and staffing levels, and medication administration — so you can see whether each area's evidence is complete before inspection day, not when the inspector arrives.
When the round comes, the system is designed to assemble evidence into a pack and pull an inspection-ready report in a few clicks, instead of hunting through folders one by one. This builds on what the team already logs in resident records and staff scheduling, so there is no duplicate paperwork. See the full preparation guide in PDPA for care homes.
PDPA by design — and the center remains responsible
Caleo builds PDPA principles into the system from the start — capturing consent, limiting access by role so people see only what they need, and keeping an audit log of who viewed or edited whose data and when. When a data subject asks to view, correct, or delete their information, having everything in one place makes it fast to find and respond. Data is encrypted and stored in-region.
The honest point to state plainly: the tool helps you be more prepared and organized, but it does not guarantee passing an inspection. The pass/fail decision rests with the inspector and the center's actual practice, and the center, as data controller, remains legally responsible at all times. Caleo's role is to be the structure that makes doing it right easier. Read the center's legal duties in PDPA for care homes.
Frequently asked questions
Does this guarantee passing a สบส. inspection?
No. Caleo makes it much easier to prepare and assemble evidence in an organized way, but it does not guarantee the inspection result. The pass/fail decision rests with the inspector and the center's actual practice. The tool reduces paperwork and keeps evidence ready; responsibility for meeting the standards stays with the center.
When will this feature be available?
The สบส. inspection-readiness capability and the PDPA tooling are in development and not available yet. We are designing them to build on the records the team already keeps in the system. If you are interested, contact the Caleo team to book a demo and be notified when they go live.
Where is the data stored?
Data is encrypted and stored in-region, with role-based access so staff see only the information their job requires rather than the whole center. Every access and edit is recorded in an audit log, so it can be reviewed later and used to answer PDPA requests.
How are PDPA data-subject rights handled?
PDPA gives data subjects the right to access, correct, or delete their information. With everything in one place, the center can quickly find and pull consent evidence and access logs to respond within a reasonable time. The center, as data controller, remains responsible for responding in line with the law.
Do we have to change how we work to be inspection-ready?
No. Inspection-readiness builds on what the team already logs — resident records, rotas, and medication. The system is designed to map those records to the standard criteria for you, so the team works as usual and evidence builds up day by day, with no last-minute document scramble before an inspection.